Frequently Asked Questions
What is Durm and what services do you offer?
Durm is a personalized healthcare concierge platform that provides all-inclusive medical packages abroad. Our services include:
Hospital and specialist bookings
Travel and accommodation arrangements
On-the-ground support and transportation
Language translation
Concierge services like restaurant or recovery planning
We take care of the logistics so you can focus entirely on your health.
How does the process work?
Free Consultation: We understand that this is a big step in your life. So we take all the time to discuss your health needs, goals, and preferred destinations to ensure we come to a thorough mutual understanding.
Package Proposal: Durm creates a personalized plan including hospital, procedure, travel, and accommodation options taking into consideration your preferences.
Booking & Coordination: We handle all the logistics including appointments, flights, hotels, and local support according to your needs.
Medical Journey: You receive guidance throughout your treatment, recovery, and return.
Follow-Up: We ensure continuity of care if needed.
Is it safe to receive healthcare abroad?
Yes. Durm only partners with established, accredited hospitals and specialists. We carefully vet facilities for quality, safety, and patient satisfaction, ensuring your care meets international standards.
How long in advance should I plan my treatment?
We recommend 2–4 weeks for most procedures, depending on the destination and hospital availability. For complex treatments or corporate packages, planning 6–8 weeks ahead may be ideal.
Can Durm help with corporate or employee healthcare programs?
Absolutely. We design customized wellness and medical travel packages for companies, including employee check-ups, preventive care programs, and specialized treatments abroad.